Level 2 SIA Door Supervisor

The Level 2 Door Supervisor Certification with Physical Intervention, recognized nationwide by the SIA (Security Industry Authority), is a crucial step in meeting the prerequisites for obtaining your security license. This qualification demonstrates your readiness to operate at the appropriate standard and showcases your relevant expertise. To secure your door supervisor license, you must participate in a comprehensive four-part training program and successfully pass four corresponding examinations.

Some of the benefits you will get at MCST

• Quick Results: Get your exam results within 7 working days.
• 24/7 Support: Assistance available whenever you need it.
• Guaranteed Success: Retake the exam at no extra cost if needed.
• Convenient Learning: Study at your own pace, on your schedule.
• Affordable Pricing: Quality training that fits your budget.
• Expert Instructors: Learn from experienced professionals.
• Interactive Learning: Hands-on materials to boost your skills.

Some of the roles you could find yourself working in include:

• Door Supervisor for nightclubs, bars and restaurants
• Event Security
• Corporate Security Officer
• Retail Security
• Loss Prevention Officer
• And more!

The SIA stipulate; for you to complete the Level 2 Door Supervisor course in just 6 days, instead of their new minimum course duration requirement of 7 days, you must complete some distance learning BEFORE you attend the first day of the course. We offer this course on a weekly basis, concluding with a final examination.

Course Outlines:
Door supervision course consists of the following units:

Unit 1: Working within the Private Security Industry
Chapter 1: Know the main characteristics of the Private Security Industry
Chapter 2: Understand legislation as it applies to the individual in carrying out a licensee activity
Chapter 3: Understand the importance of safe working practices to comply with legal requirements
Chapter 4: Understand fire procedures in the workplace
Chapter 5: Understand emergencies and the importance of emergency procedures
Chapter 6: Understand the importance of communication skills and customer care

Unit 2- Working as a Door Supervisor within the Private Security Industry
Chapter 1: Understand the role and objectives of a door supervisor.
Chapter 2: Understand civil and criminal law relevant to a door supervisor.
Chapter 3: Understand searching relevant to a door supervisor.
Chapter 4: Understand powers of arrest relevant to a door supervisor.
Chapter 5: Understand drug-misuse issues and procedures relevant to the role of a door supervisor.
Chapter 6: Understand incident recording and crime scene preservation relevant to the role of a door supervisor
Chapter 7: Understand licensing law and social responsibility relevant to the role of a door supervisor.
Chapter 8: Understand emergency procedures which should be followed by a door supervisor.
Chapter 9: Understand how a door supervisor can help to keep vulnerable people safe.
Chapter 10: Understand queue management and venue capacity responsibilities relevant to a door supervisor.

Unit 3 – Conflict Management within the Private Security Industry
Chapter 1: Understand the principles of conflict management appropriate to their role
Chapter 2: Understand how to recognise, assess and reduce risk in conflict situations
Chapter 3: Understand how to communicate in emotive situations to de-escalate conflict
Chapter 4: Understand how to develop and use problem solving strategies for resolving conflict
Chapter 5: Understand good practice to follow after conflict situations

Unit 4 – Physical Intervention Skills within the Private Security Industry
Chapter 1: Understand physical interventions and the implications of their use
Chapter 2: Understand how to reduce the risk of harm when physical intervention skills are used
Chapter 3: Be able to use non-aggressive physical skills to protect yourself and others
Chapter 4: Be able to use non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
Chapter 5: Understand good practice to follow after physical interventions